Todd Wilkens has a hard time coloring within the lines. He's been a designer, a social scientist, an entrepreneur, and a teacher. He's currently the Head of WooCommerce at Automattic. He and his team are on a mission to democratize the ability to create and run a business online, regardless of income, gender, politics, language, or geography. Talk about a service experience challenge! And we're off to a good start -- WooCommerce is one of the world's most-used ecommerce platforms (~39% of all online stores).
Previously, he spent time redesigning team collaboration at Atlassian, rethinking design and product management at IBM, redesigning healthcare at the Mayo Clinic, and founding the Austin, TX office of Adaptive Path. Todd loves audacious goals, practical solutions, and BBQ brisket.