Rhiannon zivin sx16

Rhiannon Zivin joined Grubhub in 2011 as its first UX researcher. Over the past 5 years, she has built out and integrated the research practice. Most recently, she has been creating a customer experience team that bridges the gap between the marketing and product teams. Prior to Grubhub, she spent 3 years working as an interaction designer at Motorola, but discovered that her passion was in research.